Underwriting Assistant

Company Overview

Leatherstocking Cooperative Insurance Company is a mid-sized property and casualty insurance provider operating exclusively in New York State. Since 1886, our mission has been to offer policyholders and agents a consistent and dependable market for both standard and unique risks, backed by exceptional and efficient personal service. Rated A (Excellent) by A.M. Best for financial strength, we remain committed to offering superior service through experienced underwriting, flexibility, and competitive pricing. All business is written through local, licensed independent agents.

Position Summary

The Underwriting Assistant supports the Property & Casualty underwriting team by providing administrative, operational, and customer service assistance. This role ensures accurate processing of applications, policy changes, and documentation while maintaining strong communication with agents and policyholders.

Key Responsibilities

Customer Service & Client Communication

• Assist in providing exceptional customer service to agents and policyholders.
• Respond to inquiries related to underwriting procedures, policy status, and documentation via phone and email.

Policy & Risk Documentation Review

• Support underwriters with policy changes, renewals, and cancellations.
• Review documentation for completeness and accuracy before processing.

Administrative Support to Underwriters

• Assist underwriters with projects and day-to-day tasks.
• Answer incoming questions and follow up on outstanding items to ensure timely resolution.

Data Entry & System Management

• Input application data into the underwriting system with precision, ensuring all fields are correctly completed.
• Maintain accurate records and update systems as needed.

Qualifications

• Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience: 1–2 years in insurance or administrative support; Property & Casualty experience preferred.
• Skills:
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office Suite and insurance systems
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Pay: From $20.55 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote