Customer Support Assistant (Remote UK)

Customer Support Assistant (Fully Remote UK) Entry Level £35,000, £40,000

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✨ Quick Highlights:

• 📝 Job Type: Permanent | Full-time
• 🏠 Workplace Type: 100% Fully Remote
• 📍 Location: United Kingdom
• 🎓 Experience Level: Entry Level
• 💰 Salary Range: £35,000 – £40,000 Per Annum

Overview

We are looking for an enthusiastic and talented Remote Customer Support Assistant to join our growing team! This entry-level role is a fantastic opportunity for recent university graduates seeking to launch a successful corporate career in customer services. Operating 100% remotely, you will provide top-tier support and friendly guidance to our valued clients from the comfort of your home.

• Communication: Promptly answer customer inquiries via email, support tickets, and live chat.
• Problem Solving: Resolve client issues with empathy, efficiency, and a professional attitude.
• Product Knowledge: Deliver accurate and helpful information about our services and products.
• Record Keeping: Track customer feedback and escalate complex issues to the appropriate teams.
• Excellence: Maintain high standards of customer satisfaction and positive brand experience.

Requirements

• Education: Bachelor’s degree from a recognized university (fresh graduates preferred).
• Skills: Strong written and verbal English communication skills.
• Tech Savvy: Comfortable using emails, basic office software, and web-based tools.
• Mindset: A positive attitude, strong interpersonal skills, and a problem-solving mindset.
• Flexibility: High self-motivation, time management, and ability to work independently from home.

What We Offer (Benefits)

• Competitive Salary: £35,000 – £40,000 annual starting salary.
• 100% Remote: Complete flexibility to work from your home setup.
• Career Growth: Comprehensive training, mentorship, and clear career progression routes.
• Paid Time Off: Generous annual holiday allowance and paid leave.
• Great Culture: A supportive, friendly, and inclusive team environment.

How to Apply

To Apply: Click the Apply Now button on our website and upload your CV. Our automated parser will process your profile, allowing you to complete your application in just 20–25 seconds !