Communications Assistant

Job Introduction

We’re looking for a Communications Assistant to join our team.

You’ll be working closely with the media team as well as our content creators and graphic designers. This role will mainly focus on social media, helping to answer questions, flagging issues to the right people in the organisation, crafting responses relating to many Staffordshire County Council issues, but with a particular focus on highways. This is part of our hard work to ‘Keep Staffordshire Moving’ and to ensure people are kept updated on what’s happening in their area.

This is a full-time, fixed-term role until the end of March 2028. The role is mainly office-based, with the option to work from home where appropriate. You will be expected to work from the office at least two days a week. You will also need to travel to other locations to film, meet with teams, and gather content.

This is a great chance to join an award-winning communications team, work on important projects, and make a real difference to people living and working in Staffordshire.

Main Responsibilities

Your main responsibilities will include:

• Writing content for social media, websites and newsletters
• Using social media to support campaigns and media work
• Researching and reviewing campaigns
• Drafting, checking and sending out campaign materials
• Creating videos, photos and graphics
• Posting updates on our website and social media channels
• Reviewing how well our communications have worked and monitoring media coverage

The Ideal Candidate

Minimum Criteria

• has a degree, preferably in marketing or a similar subject, or equivalent experience in media, marketing or communications.
• has the skills and experience to work in a demanding office environment.
• has experience in media, marketing or communications. This could include paid or voluntary work.
• has experience of working with the public and people at different levels of an organisation.
• has experience of supporting projects.
• Excellent communication skills across different channels, with the ability to communicate with a wide range of audiences.
• Confident using Microsoft Office and social media.
• Flexible, willing to learn and well organised.

Interviews will be held week commencing 26 October 2026.

Don’t feel you meet all the requirements? We value transferable skills, experience and qualifications, so please consider applying. For an informal chat about the role, contact Lara Horsley, Head of Digital Content and Brand, at [email protected] or Gemma Styles, Senior Campaigns Officer, at [email protected]

Our recruitment process: We remove personal details from applications during shortlisting so that we only consider relevant information. Please complete your application in full, especially the supporting statement, to show what you can bring to the role.

Please note: The minimum essential criteria in the ideal section detailed above will be used if you are applying under one of our Interview Guarantee Schemes.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer….