Bilingual Front Office Receptionist / Administrative Assistant

**Part-Time Remote Trusted Title Professionals**

Trusted Title Professionals is looking for a friendly, organized, dependable bilingual Communications & Administrative Support Specialist to join our team in a remote, part-time position .

This role will often be the first point of contact for our clients, real estate agents, lenders, buyers, sellers, and vendors by phone, email, and other communication channels. We’re looking for someone who is professional, responsive, organized, and comfortable supporting a busy title and real estate environment remotely.

Fluency in both English and Spanish is required.

What You’ll Do

In this role, you’ll help keep our front-office communications and administrative workflow running smoothly while supporting our title and closing team.

• Answering and directing incoming phone calls
• Monitoring and responding to general office emails and inquiries
• Communicating professionally with both English- and Spanish-speaking clients
• Taking accurate messages and routing questions to the appropriate team member
• Scheduling appointments and assisting with closing coordination
• Helping clients complete or obtain necessary information and documentation
• Assisting with opening and organizing new title files
• Entering and updating information in Qualia and other internal systems
• Uploading, organizing, and maintaining transaction documents
• Helping obtain missing client, agent, lender, or transaction information
• Assisting the processing, escrow, underwriting, and attorney teams as needed
• Maintaining timely and professional communication throughout the workday
• Providing general administrative support to the Trusted Title Professionals team

What We’re Looking For

• Fluent in English and Spanish
• Friendly, professional, and comfortable speaking with clients by phone, email, and text
• Organized and detail-oriented
• Dependable and punctual
• Comfortable managing several tasks at once
• Able to communicate clearly and professionally
• Comfortable learning and using technology and software
• Able to handle confidential client and transaction information appropriately
• Self-motivated and comfortable working independently in a remote environment
• Willing to ask questions and learn
• A team player who is comfortable jumping in where needed
• Reliable internet and a professional remote-work environment .

Previous experience in title, real estate, mortgage, legal, banking, or a professional office environment is helpful.

Experience using Qualia is strongly preferred , but we’re also interested in candidates with strong administrative and customer-service skills who are eager to learn the title industry.

About Trusted Title Professionals

Trusted Title Professionals provides title and closing services throughout Central Florida and beyond. Our team includes experienced title professionals and an on-staff attorney, and we place a strong emphasis on communication, professionalism, security, and providing buyers, sellers, Realtors, and lenders with The Trusted Closing Experience™.

We believe clients should know what is happening throughout their transaction, and this position plays an important role in creating that experience from the very first phone call through closing day.

Position Details

Position

Part-Time

Workplace

Remote

Company Office

Maitland, Florida

Language Requirement

English & Spanish fluency required

Preferred Experience

Qualia and/or title industry experience

Compensation

Pay will be commensurate with relevant experience and qualifications.

If you are personable, organized, bilingual, comfortable working remotely, and enjoy helping people while keeping a busy office moving, we’d love to hear from you.

Please apply with your resume and a brief introduction telling us about your customer service or administrative experience, your level of fluency in both English and Spanish, and whether you have experience using Qualia.