Nuvolo Developer/System Administrator

Job Title

Nuvolo Developer/System Administrator

Location

Remote (USA)

Description

Please note: Tentative start date is mid December

The Nuvolo Developer and System Administrator will design, develop, and maintain asset lifecycle, space & workplace, and facilities management solutions, enhancements and maintain the Nuvolo platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.

Essential Duties and Responsibilities

• Build, configure, customize, and develop applications within the Nuvolo Connected Workplace platform.
• Design and implement workflow automation and business logic using ServiceNow components including Script Includes, Business Rules, Client Scripts, UI Policies, and ACLs.
• Architect and manage integrations between Nuvolo and third-party tools via REST/SOAP APIs, web services, and Import Sets.
• Maintain and administer Nuvolo applications, modules, and Update Sets.
• Collaborate with stakeholders, key users, and cross-functional teams to gather requirements, support core modules (ITSM, HRSD, CMDB), and translate demands into scalable workflows.
• Implement system enhancements, integrations, and new applications based on business requirements.
• Perform regular system audits, platform upgrades, and patching activities.
• Create and maintain documentation for technical architecture, system configurations, and user guides.
• Monitor system performance and resolve technical issues in a timely manner.
• Manage user roles, access control, and platform security configurations

Travel

• N/A

Work Schedule

• To be discussed

Qualifications

• 4+ years of combined development and system administration experience within the ServiceNow ecosystem, including a minimum of 1–2 years of hands-on technical configuration specifically within Nuvolo Connected Workplace.
• High proficiency in JavaScript, GlideScript, HTML, CSS and database management.
• Strong technical knowledge of ServiceNow configurations, including Script Includes, Business Rules, Client Scripts, UI Policies, and Data Policies.
• Solid experience implementing REST/SOAP APIs, web services, data mapping, and transform maps.
• ServiceNow Certified System Administrator (CSA) designation.
• Excellent troubleshooting, communication, and documentation skills with a proven ability to translate business needs into technical designs.
• ServiceNow Certified Application Developer (CAD) or official Nuvolo platform training certificates, preferred.
• Experience working with adjacent ServiceNow modules such as ITOM, ITAM, CMDB, or SecOps, preferred.
• Experience working in enterprise environments utilizing Agile/Scrum methodologies and managing code via Update Sets or CI/CD pipelines, preferred.
• Must be able to successfully pass a pre-employment background check.
• Candidates must possess, or be able to obtain prior to start date, acceptable identification for federal facility access, such as a REAL ID-compliant driver’s license/ID, U.S. passport, or other approved federal identification document. ID must remain valid for the duration of employment.

Compensation

• $80,000- $160,000 annual. Salary is dependent upon experience level and qualifications/certifications

Benefits

• 401K Employer Matching
• Paid Time Off (PTO)
• Federal Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer-paid Life Insurance
• Employer-paid AD&D Insurance
• Employee-paid voluntary benefits
• Employee development resources

Work Authorization

Please note: Certain roles may support federal contracts and therefore require U.S. citizenship or eligibility for a security clearance. Candidates not meeting applicable federal contract requirements will not be eligible for those roles.

Equal Opportunity Employer

Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Capital i is committed to providing reasonabl…